Exciting Updates for 2026

It’s been awhile since we’ve talked about the state of Sidewinder Networks. We’ve been working on various aspects of our offerings to enhance each customer’s experience.

Sidewinder Networks logo in a firework pattern.

Faster, More Reliable Service

We've recently upgraded key components of our core infrastructure, which means you should notice improved performance across our network, especially during peak usage hours. Whether you're streaming, working from home, or running your business, these enhancements are designed to keep you connected when it matters most.

Expanding to Northern Ridgecrest

In the upcoming months we are expanding our reach to be able to service certain areas of northern Ridgecrest! Be on the lookout for an updated coverage map.

New Phone System

We know that when you need help, you need it fast. That's why we've completely revamped our phone system to get you answers more quickly and handle your calls more efficiently. We are utilizing AI where it makes sense, to provide information to a caller or to take a message for our technician when we’re unable to answer the call. We are NOT replacing the human help most people want. We are filling in where we have gaps. You should notice faster response times, to your questions. If you run into issues, let us know! We will continue to improve our customer service.

A Fresh New Look

We are also in the process of revamping our website! The old design has served us well for several years but with our upcoming changes, we needed a design that better fits all our new offerings. Stay tuned for the new look!

Expanding Our Network Solutions for Businesses

You might notice our name is Sidewinder Networks—plural—and we're finally living up to it! We're beginning to offer comprehensive networking products and services specifically designed for local businesses.

From restaurants needing reliable guest WiFi and point-of-sale connectivity to dental offices requiring secure, HIPAA-compliant networks, we're expanding beyond internet service to become your complete networking partner. If your business needs a robust, professionally managed network infrastructure, we'd love to talk with you about how we can help.

Thank You

These improvements are all about one thing: serving you better. Thank you for being part of the Sidewinder Networks family. If you have any questions about these updates or want to learn more about our business networking solutions, don't hesitate to reach out.

Year End 2021

We’ve had a busy year: we’ve expanded our service coverage to be able to provide high speed internet to customers in the northern Brown road area of Inyokern, we’ve more than doubled the number of customers, and we’ve implemented a secondary upstream line so in the case of a fiber cut on our main line we can fail over to our backup line. We are very proud of these updates and would like to share our plans for the future.

Ridgecrest is a very important area for us, we all live here. We wanted more choices for quality internet, which is why we started this company in the first place. Our next expansion will be to cover greater Ridgecrest. We have plans for the infrastructure and are currently in talks with our potential sites. Unfortunately there is a global chip shortage which will delay the delivering of the equipment we need, but we are committed to expanding in Ridgecrest as soon as we can.

Many of you have signed up for our waitlist many months back and are put on our backlog because we haven’t been able to serve your area, and we realize that we haven’t reached out to you to even tell you that. We are sorry for the lack of communication. We are working on implementing a system to communicate more clearly to our waitlisters so they have a better idea of when to expect service. In the meantime we are going to send an email out to all our remaining waitlisters to see if you would still like to sign up for our internet service and to see if we still have the most current address and phone number for you. If we don’t hear back from you we will assume you no longer want service and will remove you from the list. 

The Need for Speed

Most businesses comes out of basic need that are lacking in a given demographic; a good Italian restaurant, an RV parts store, a gourmet coffee shop (not really, the market is flooded), and a good internet service provider.  This last one stuck with us as we were becoming more dependent on fast reliable internet. I mean, let's be real, how many of us are actually happy with our ISP? I would say a small minority.

That's how it was for me. My bills kept getting larger the longer I was a customer (so much for customer loyalty); random, regular outages that I would have to reset my modem to fix; blocky image quality on Netflix during the evenings. And what choice did I have? They were the only game in town, unless you wanted to go with DSL (ugh). The memes were so bad that even South Park poked fun at it.

Well, we got tired of complaining and started putting together a plan to build us the ISP that we always wanted. That's truly what it started out as, we wanted better internet for ourselves. Yeah we were selfish like that. But then we thought that maybe other like minded people wanted the same thing and would be happy to invest in us. And so starts our journey to the great unknown. We don't know what the future holds, but at least it will have more bandwidth.

-Mike